That is why I also suggested looking at the chipset type and trying to procure drivers through back channels to see if that makes a difference.
Last but not least, there is a 3rd possibility - our drivers not working well with whichever USB chipset drivers you have in the laptop at the moment. That said, it is also entirely possible that something didn't go fully right when you upgraded Windows 8.1 to Windows 10 - hence my recommendation that before you downgrade to Windows 8.1 you could as well do a clean Windows 10 install. This may or may not be related to driver issues with the components of the laptop itself.
Well, what I am trying to say is that Toshiba doesn't seem to have validated Windows 10 for your specific laptop model.
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